Build Your First AI Support Agent the Right Way

2025-07-22•5 min read•🚀 Demo⚙ Architecture

Before building another chatbot, learn what makes AI support agents helpful, safe & non-annoying. Practical lessons for first-timers and pros alike.

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Explored why everyone picks support as their first AI project

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Analyzed common failure patterns in support bot implementations

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Identified the three critical questions teams need to answer first

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Defined the five core abilities every support agent requires

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Outlined a simple, practical architecture that actually works

Building alongside the community

Working on building the demo from this episode? Running into challenges or want to share your progress? I'd love to hear from you.

Building in public means learning together. Every question helps improve the content for everyone.